[Resolved]  Reliance Communications — worst deduction balance and customer care not resolving my issue

Address:East Singhbhum, Jharkhand

Hello I am Sunil Kumar Sharma i am fetching your unnecessary deduction main balance amount on my number last 2 day before i send mail to your. but today already deduction Rs 20 on my balance. I want this money to be refund immediately as it is cut without any reason. My Contact no = [protected].. I could not be connect customer care. Network busy error show on customer care. and last mail balance refund immediately... hello Sir/Madam, I am suffering your network tower and unnecessary deduction amount in my Number.. I am using your 3g network your 3g network is very poor compare to other network last two time my number have deduction 90 + 21 rs amount. I have tried calling several time your customer care 198 and facing same issue server error. I want this money to be refund as it is cut without any reason. My Contact no = [protected]...
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Oct 22, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Jul 13, 2015
Reliance Communications Customer Care's response
Dear Sunil,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Verified Support
Jul 19, 2015
Reliance Communications Customer Care's response
Dear Sunil,

Our customer service team has informed us that your concerns have been addressed. However, as per the details, the necessary waiver has been posted to your account. Thank you!

Cheers,
Reliance Communications
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