[Resolved]  Reliance Communications — Worst experience in Broadband service for the first month itself

Address:

Bangalore, Karnataka

I took a broadband connection and since the day one I have been a worst experience. It is not at all working. I tried to reach to Reliance customer care but the phone went for a infinite waiting state. Every time I was waiting for more then 40 minutes. After trying several time then I tried sending mail customer care. But I just got reply similar response with no action at all. Even today my connection is not working neither I got any service call from Reliance. This is really a very worst experience I had with Reliance. Finally I got frustrated and requested to close the connection But they are still not responding positively. 1) In case you are closing the connection, Can I get the money back as a recovery which I paid to Reliance ? I cannot pay the money for no service from your side. 2) In case you are getting it fixed, Can you adjust the money for last 15 days during which the connection was not working ? I am in a bad state now waste of money and time and with No Internet @Home :( thanks, Samar [protected]