[Resolved]  Reliance Communications — Worst Services & fake promises

Address:New Delhi, Delhi, 110045
Website:i m complaining about services issue

Dear Sir,
I would like to inform you that your local team members are cheating a lot with customers as I’m suffering a lot since very long .

I had tried so many times to contact with your local team but no one is bothered to resolved my concern, only they are asking for payment .

They don’t take customers pain, as you will check I’m not using services 3-4 month back due to SIM missed at home .

I have received the mails regarding the bill & reverted to your local team but they never entertain the my reverts .

After that I got a notice mail which is totally wrong as issue with your team, however I had discussed with your team member Mr. Nitin Soni as per notice mail & made the payment as he had confirmed for pay the 1600 Rs. rest he will waiver but rest amount hasn’t waiver, I again contacted him but could not be connected .

Also I had received a call from your Chandigarh Number & request for SIM delivery at my home address but its still pending .

After that I had received so many calls from Number –[protected] which is belongs to your local collection vendor & I have spoken with, Shivani, Annu, Riya (two, one is tecaller & 2nd one TL) .

I have informed to all of them for my concern but every next day I receive the call from new person from same number & when I ask to speak with senior than they disconnect the call .

I m looking for support from your side if possible otherwise I have to switch to other operator, I m also employee in service industries since 10 years but its really very bad exp I have ever .

Asked to someone for call me who can listen my problem & take strict action on this as I m suffering a lot

Few mails for your reference .

My Reliance No – [protected]
Name – Ravi Mishra
Alt No – [protected]

Note - I m still daily receiving the[protected], every day a new girl asked me for payment when I inform him about my this mail response or asked to speak with their member shivani Kohali but & they don’t do this .

It’s totally mentally harassment is going on
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Mar 31, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Feb 25, 2017
Updated by ravimishra1987
I had received the call from Mumbai Nodel Team 2-3 days back from No –[protected] & I explained my issue .
But issue is still not resolved yet & still I’m receiving the call from No –[protected] & one no also given to me from this vendor side – [protected] which is not responded every time when I m calling
Please provide solution on this as Nodel team also aware now about issue
Verified Support
Feb 25, 2017
Reliance Communications Customer Care's response
Dear Ravi,

We regret the unpleasant experience and appreciate you for taking time to share the same with us. We have escalated your grievance to a specialised team. We assure you that they will look into the matter at the earliest and update you with a best possible resolution. Thank you!

Regards,
Reliance Communications
Feb 26, 2017
Updated by ravimishra1987
Thanks team for first revert from reliance side over here ...i m looking for your valuable support Asap on this ..also help to stop calling from collection vendor ..i want call from reliance side only please
Verified Support
Feb 28, 2017
Reliance Communications Customer Care's response
Dear Ravi,

We are glad to inform you that the necessary adjustment (including service tax) has been done in your account and same will be reflected in subsequent bill. Thank you for using our services.

Regards,
Reliance Communications
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