[Resolved] Reliance Communications — Worthless customer care service

[email protected]

Address:

490001

Sir good evening, I am Anshuman Gupta from bhilai, cg . wanting solution at least from you

My complain is, I m having unlimited local and std plan, although I m charged 20p per minute, according to my previous plan, so I requested ur customer care executive to deactivate my all plans except the unlimited std and local plan and data balance, but I am not getting any solution after waiting 2 days, and I am unable to speak customer care executive by dialing 198 or *333 . so I did live chat . but didn't get any result. So kindly solve my problem .other wise I will go to consumer court, it is not a threatening . it is what I m going to do, if I won't get any reply or solution . thanking u Anshuman Gupta

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Mar 31, 2017

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Feb 23, 2017

Updated by [email protected] My mobile number is [protected] . reliance 4g

Verified Support

Feb 24, 2017

Reliance Communications Customer Care's response Dear Mr. Patel,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Verified Support

Feb 28, 2017

Reliance Communications Customer Care's response Dear Mr. Patel,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications