Reliance Communications — wrong amount deduction

I recharged with 89 data plan.
But amount deduct from main balance.
I am trying to call customer care but ivr replied due to some emergency concerned. Customer care not available.
It seem reliance now doing fraud to earn money.
Very frustrated service provider.
Even facing call drop problem.
It seem reliance is going down, if they not resolved their infrastructure and technical problems.
I m wishing reliance all the best for future fraud.