Reliance Communications — wrong balance deduction and auto cancellation of service

Hi, very sorry to bring to your notice that there has been unnecessary deduction from my balance. My balance was 200 rupees but automatically came to 20 rupees for some unnecessary deduction. I want to bring to your notice that my no [protected] is on plan 149 which promised 70 days of internet giving 1 gb daily. My no was activated on 17 july so internet service should have been active till 23 sep. But i find that my internet service was stopped and main balance is deducted perhaps for internet only since 17 sep. Pls look into the issue. Trying to call from days but unable to contact on *222, *225, *333, and 30333333 as they are not taking my calls. Similar incident happened earlier also when my net was stopped and 37 rupees were deducted. Customer care executive on 28 aug had promised that my problem will be solved but only net services started and balance was not returned. Mailed my query to customer care and appellate authority but no response