[Resolved] Reliance Communications — Wrong balance deduction

Aaravmuradya

Address:	400709
Website:	www.rcom.co.in

Regarding mob no [protected], on 31 jan around 11:30 am my balance was 80 rs, and data balance was 398 mb but after about 2 pm, my balance was reduced to 0, also data balance became 0, it means reliance has deducted balance due to unsuf. data although i had sufficient data balance, its details are also attached in this complain as screenshot, refund my money soon

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Mar 4, 2017

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Feb 01, 2017

Updated by Aaravmuradya Regarding complain no SR[protected] on mob no [protected], as it is resolved now and reliance social media team commited me to not deduct again rs5 for message, but still my balance is getting deducting by rs5 again n again, this has happened about 7, 8 times in last two days, so plz work on ur system to fix this bug, and refund my money otherwise i will surely switch to other gsm mobile company, their is no reason of staying on reliance in such types of situation

Verified Support

Feb 01, 2017

Reliance Communications Customer Care's response Dear Aarav,

We are glad to inform you that the necessary waiver has been posted to your account. Thank you!

Regards,
Reliance Communications