[Resolved]  Reliance Communications — wrong bill paid request for payment reversal

Address:New Delhi, Delhi, 110002

Dear Sir,

I have paid amount 697/- Dt. 18/05/2017 to mobile no. [protected] which
already converted to idea network before 3 month, It's mistake in
selection of Idea & default selected Reliance network when try to
payment & it's also done payment to reliance communication.

I have sent mail to Reliance customer care for payment reversal &
Customer care support have been accepted for refund amt but I have not
received any payment till now. I have sent more reminder mail but no
reply now.

Given Transaction ID here.- NX[protected]

Kindly check & resolve this issue ASAP and also revert to us your
valuable feedback.

Regards,
Dinesh Chauhan
[protected]
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Aug 19, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Jul 15, 2017
Reliance Communications Customer Care's response
Dear Dinesh,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Verified Support
Jul 17, 2017
Reliance Communications Customer Care's response
Dear Dinesh,

As per our discussion, your refund request is under process and the cheque will be delivered within 45-60 days on your registered postal address. We appreciate your patience.

Regards,
Reliance Communications
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