[Resolved]  Reliance Communications — Wrong deduction of approximate rs.80 from my mobile number [protected]

Address:

12201

Subject - wrong deduction of approximate rs. 80.00 from my mobile number [protected].

Dear sir,

I am using [protected] since 04.06.2016. Reliance start giving unlimited talk on it’s all number then i stop using this number and start using my regular number that i use since 07.08.206. My balance in [protected] on 01.01.2017 is rs. 82.45 and i suddenly see on 14.05.2017 my balance is rs. 21.45 in between my phone is hardly use for one or two call in emergency because i kept it in my home and i am living signal. Same day i register my complain in customer care with ms. Sangita and his junior both are informed me they have only information for three days in the system so they cannot help me in this regard. They also confirm me no value added services are activated. Again i see on 19.05.2017 my balance is 11.45 and try to register complain but fail to reach at customer care. Again i see on 20.05.2017 my balance is 1.45 and try to register complain but fail to reach at customer.

So i kindly request you please look into this matter and justice with me.

Thanks & regards
Sunil kumar pandey