Reliance Communications — Wrong deduction of caller tune service.

Address:

Mumbai City, Maharashtra

Reliance Communications is continously cheating me with wrong deduction of their callertune service which I HAVE NEVER SUBSCRIBER FOR. From last 4 months, it's been a headache to call customer service again and again to get refund. I have requested N number of times to deactivate my default reliance caller tune jingle also. But, whenever I recharge my account, these deduct my caller tune rental. Customer service has already noted my complaints but still there seems to be no resolution to this. Continously, my balance is getting deducted every random or consecutive months saying that caller tune service is activated. I run of of balance to make calls(which is a basic requirement of buying a cellular service) REMOVE CALLER TUNE SERVICE FOREVER FROM MY ACCOUNT. EVEN REMOVE CHEAP RELIANCE CALLER TUNE JINGLE. PLUS, REFUND MY 30 RUPEES FOR THIS MONTH DEDUCTION SINCE I HAVE ALREADY RECEIVED DEACTIVATION CONFIRMATION ON 16-FEB 2015 05:59:11 AM. " Dear Reliance Customer, you have now unsubscribed to the Callertunes service." Also, I want someone to file a case in consumer forum against these cheap methods done by reliance Communications. Its a repetitive issue and against consumers favour.