[Resolved] Reliance Communications — wrong information about product (mis selling)

[Resolved] Reliance Communications — wrong information about product (mis selling)

P Prashant2609 from Delhi, Delhi

Hello team, My no is [protected] name is prashant singh. I got call from your team for valuable customer to change the plan i. E 897 after availing plan relaince guys charged me unnecessarily 470 rs extra. And i called up on 198 for checking the bill rreliance team member put me hold for 34.28 minutes after that i disconnected call again i tried the calling they blocked my no Was this information helpful? No (0) Yes (0)
Sep 2, 2017 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Jul 31, 2017 Reliance Communications Customer Care's response Dear Prashant, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications Aug 09, 2017 Updated by Prashant2609 I didn' t received any proper update from your end my last due date is 11th of August solve my problem ASAP. > This is worst services from Reliance Communication. > No proper customers service no satisfaction, no proper resolution. > Fake commitment. > Charging wrong bill. Aug 09, 2017 Updated by Prashant2609 I had previous plan 399+GST Freedom Plan after that i got call from reliance stating as a being valuable customer we are providing plan 4 month advance rental plan of Rs 897+ GST + 1058 it means I should received bill of amount 1529 but I received bill of Rs. 1968 which is wrongly charged by reliance and after that my service is also barred by Reliance. > Reliance asking me to make full payment you don't have another option.Is this way to solve my problem. Aug 09, 2017 Updated by Prashant2609 I had previous plan 399+GST Freedom Plan after that i got call from reliance stating as a being valuable customer we are providing plan 4 month advance rental plan of Rs 897+ GST = 1058 it means I should received bill of amount 1529 but I received bill of Rs. 1968 which is wrongly charged by reliance and after that my service is also barred by Reliance. > Reliance asking me to make full payment you don't have another option.Is this way to solve my problem.
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