| Address: | 400710 | | Website: | www.rcom.co.in |
Hi
My name is santosh anand and i am the most dis satisfied customer right now. I really hate talking to your telephone customer care guys as they are pathetic like hell and must have never helped anyone till now i guess. Now coming to my issue...
What i usually do is open your website rcom.co.in and check for the data plans and recharge the same. This time i tried a new plan on my phone number [protected] for rs.175. I was supposed to get 3gb data with 3g like speed as this is what it shows on your website. I am sure u need screenshots so will attach them too. Surprisingly what i got was 1.25 gb 2 g data. In case you have made changes to plans who the hell is going to update it online on your website. On my other relaince phone number [protected] the same happened again as i made this recharge for rs 247 and i should have got 1 gb 3g with rs. 100 promo talktime but what i got was 1 gb data and 50 promo balance. Is this how you guys are running this company. Shame
And then no one to listen. Just heard one thing from the cc guys that they dont care about what shows online. They have a different story with them in their system. Ab kya recharge bhi customer care se puchke karvana padega. Website ko aag lagado agar aisa hai to. I am surely going to make complaints everywhere about this pathetic thing that has happened to me and will make sure everyone knows about this. Keep a look on your blogs online coz some harsh comments are coming soon in case this dosent gets fixed.
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