[Resolved] Reliance Communications — Wrong number issued, no verification, no use and bill raised | |||
I responded one telecaller for reliance sim and the problem started. I wanted one unique number which she wrote to me on sms and I said ok if this number i am getting, I will buy. She sent someone from her department and issued sim card which lateron found with different number. Which I never activated through 59059 but they themselves activated it. When I asked for my choice number, she issued another card and said that old number will be closed and you will get refund. I got new card and activated it. But to my surprise, now company has raised bill for old number and new number also. I have never activated or used old card hence there should not be any bill and Rs.300 paid to company should be credited to my account. While in new number I have not used or called anybody but bill amount is instead of Rs.300 as informed to me at the time of issue, it is above Rs.350.00 which is not acceptable and very wrong method. I raise my complaint and request to credit Rs.300 for my unused, old number sim and raised bill of Rs.300 only for new number. I hope for immediate reply. HIRAL PAREKH - [protected] Was this information helpful? | |||
Jun 20, 2017 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support May 14, 2017 Reliance Communications Customer Care's response Dear Hiral, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications Verified Support May 18, 2017 Reliance Communications Customer Care's response Dear Hiral, We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications | |||
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