[Resolved]  Reliance Communications — Wrong over billing and no response - reliance postpaid

Address:501401

Dear customer care

Without information outgoing and incoming barred.???

I am very much unhappy with your service. And there is no proper response from cc team for my query and today my outgoing has barred without proper intimation. I know that if i not pay the bill it will be auto deactivated so only am trying to reach a cc superior to resolve the issue but still no response.

Any one can resolve the issue asap???

I really shocked by seeing the bill and very un happy for disconnecting the outgoing calls without information.

As per the plan explained while port -299 monthly rental with unlimited calls and 3 gb data.

As per the below bill it's below 3 gb only but how can you charge without any alert message or call???

I am not intere to continue with reliance anymore and not ready to pay the extra amount charged.

Kindly revise. Bill and resend again

Thanking you

Regards
Sanjeev reddy vancha
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Jun 12, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
May 05, 2017
Reliance Communications Customer Care's response
Dear Sanjeev,

Kindly submit your details at this link using a PC: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly.

Regards,
Reliance Communications
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