Reliance Communications — Wrong postpaid Offer details are provided by executive.

Address:

500027

My postpaid connection{[protected]). plan Rs.299/- for monthly.

My name is Srinivas. I used postpaid sim [protected] plan 299. Customer care executive explained the offer and took Rs.400 in advance and said no need to pay first month bill. But I received first month bill Rs.200. I shocked to hear this as postpaid customer executive explained wrong offer details.

Outgoing calls are stopped from last date of first month bill Jan 2017. I gave many complaints for this.

I used only one month this sim card but received bill every month. Why this happened. Outgoing calls stopped and they never blocked my sim card.

...
I requested several times through mails. but I didn't get proper solution. Service Request ID[protected]

Thanks,
Srinivas U
Service Request ID[protected]
Post paid number: [protected]
my alternative number: [protected]