[Resolved] Reliance Communications — Wrongful billing

Vikasdeep535

from Mumbai, Maharashtra

Address:

486886

Dear sir,

I have been using reliance cdma sim having no [protected]. Recently my cdma sim was converted to 4g sim. I started using 4g internet facilities since 16/06/2016.
As of my current bill i have been charged heavily for my net usage. But i have talked with customer care representative who gave confirmation that i can avail free 10 gb data which i haven't used fully. Still i was charged for using internet.

I would like to draw your attention towards few other customers of rcom who happen to be my colleagues. They also changed their existing cdma sim to 4g sim and they are getting free 10 gb internet data.

Its been almost two months but i am not seeing any progress in this metter. Please do the needful so that i can enjoy a hassle free service.

Regards,
Vikas deep
[protected]

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Oct 1, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Aug 30, 2016

Reliance Communications Customer Care's response Dear Vikas,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

Verified Support

Aug 31, 2016

Reliance Communications Customer Care's response Dear Vikas,

Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services, at all times.

Regards,
Reliance Communications

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Comments

Praveen K Verma

from Mumbai, Maharashtra

Please sign this online petition against RCOM 4g migration issues.
With every signature, email is sent to TRAI/DOT/Ministry of Communications
DirectLink: https://www.change.org/p/trai-must-act
Alternate Way:
1) Go to change(dot)org
2) Search this petition "TRAI must act against Reliance Communications"

praveen74

from Thiruvananthapuram, Kerala

They are doing this fraud to everyone. I have terminated the netconnect number [protected] on 18th june 2016 and confirmed the termination by calling their customer care (call recording available). One month later, i got a bill with a different tariff plan for my terminated number . When I call the customercare asking this they will disconnect the call ...Fraud management, Fraud cutomercare.. TOTAL FRAUD COMPANY

Thousands of poor people are being harassed and cheated by Reliance . We should unite and move together against this FRAUD COMPANY .

Please sign the petition to TRAI and Govt of India against Reliance Fraud
http://goo.gl/00AlIc