[Resolved] Reliance Communications — Wrongly amount deduction

bhaveshpatel2007

from Tumkur, Karnataka

Address:

591311

My name is bhavesh patel my mobile number is [protected]. 1 week se flash message se mera 3+3+3+3=₹12 kat gaye hai is ki maine complaint customer care ke kai baar ki hai ki mere number pe flash massage screen aarahe hai ok karne se ₹3 deduction ho rahe hai. Lekin Aaj tak flash massage stop nahi hua. Aur aaj 8.37pm ko ek message aaya..
"You have been successfully subscribed to ShotforModlSub30 service for 7 days.To un-subscribe SMS Unsub 4037 to 155223(Toll Free)"
Jab meri taraf se koi service active karne ki request hi nahi di to fir ye active kaise ho gaya aue mera balance ₹14 deduction ho ke zero ho gaya.
Meri aapse request hai mera ₹26 refund karvaye aur screen pe jo Flash message aarahe hai vo band karvaye

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Jan 29, 2017

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Dec 10, 2016

Reliance Communications Customer Care's response Dear Bhavesh,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Verified Support

Dec 29, 2016

Reliance Communications Customer Care's response Dear Bhavesh,

We are glad to inform you that the necessary waiver has been restored back to your account. Thank you for using our services.

Regards
Reliance Communications