[Resolved] Reliance Communications — wrongly bill issued - phone number [protected]

Vinaykumar Chanani

from Bengaluru, Karnataka

Address:	560054
Website:	Reliance Telecommunications

Postpaid mobile number: [protected].

We have received bill for august month in which its showing amount due rs.3415/-, whereas after payment on 10/07/2017 for rs.1073/- we haven't received any bill at all.

Today when we have visited your reliance office in mathikere, they have given print of the bill for the month of july, in which its showing monthly rental of rs.1368.60/- whereas our monthly rent is rs.349/- and even the bill which we have received for the month of august its monthly rental is showing
Rs.999/-. Neither we have changed any monthly rental then without our intimation how can you change the monthly rental.

We request you to kindly reply back over the phone number [protected]. Even we are trying to call customer care from past 3 days but the customer care is saying that its service is not available for the time being.

Hoping you will reply back to all our doubts before the bill due date.

Vinay kumar chanani.
[protected].

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Oct 30, 2017

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Sep 12, 2017

Reliance Communications Customer Care's response Dear Vinay,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications