[Resolved]  Reliance Communications — Wrongly twice recharge same net pack

Address:Indore, Madhya Pradesh, 452009

Dear concern
I have recharged online on my no [protected], 2g net pack but in 1st time i got error while paymet process and I didn't received msg for recharge and not for amount diduction but when I recharge 2nd time I got msg for recharge successful also after some time I got another recharge msg which got failed
I visited reliance outlet for cancellation of one recharge but they refused to take complaint ask to call on 198 no to register complaint
But on customer care they clearly deny to cancel recharge and refund amount of one recharge
Please take immediate action and cancel one of the recharge and refund amount for thw same

Tarun
Indore
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Jul 26, 2016
Complaint marked as Resolved 
Company have transferred balance of 1 recharge as my talk time balance and good support by them to avoid my loss
Reliance Communications customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Tarun,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

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