Reliance Communications — zero connectivity for the last 8 days - postpaid [protected]

Address:Chennai, Tamil Nadu, 600077

I am experiencing 24 hours zero connectivity (Not even one stick of signal strength) for my post paid number [protected], since 8 days now. I am a senior citizen and this service failure by you is preventing me from making day to day essential financial transactions (Since i do not receive otp on sms), cannot make ticketing arrangements or make taxi bookings.

And this problem has been persisting for the last 8 days now. Neither your email customer service nor your phone lines are responding to emails and and calls.

I consider this as the worst kind of customer care. It is indeed a matter of shame that a company like reliance can fall to such abysmal levels of customer care and satisfaction.

Idemand early solution and immediate restoration of connectivity.

Dear sir,

I am experiencing zero connectivity for my reliance post paid [protected] since the last four days.

This is completely unacceptable.

Please do the needful and inform me.

Sincerely


Kurian katticaren

Kurian katticaren
23:22 (9 hours ago)

To customercare
I have zero connectivity for my post paid [protected] since 7 days now. Yu have not responded to my complaints in this regard

Kurian katticaren
08:29 (19 minutes ago)

To customercare
This is the 8th day with zero connectivity. You fo not have the basic duty to the client to even reply. And you are boasting of being reliable

Kurian katticaren
08:34 (14 minutes ago)

To customercare
To add insult to injury your customer care dies not respond to calls since last 5 days
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Reliance Communications customer support has been notified about the posted complaint.
Oct 01, 2017
Updated by kuriankatti
None of the land lines or help lines are responding. They simply give recorded message that due to technical reasons customer care cannot be reached. This is true on all help lines and in all languages (Tamil, English, Hindi...).

Equally miserable is your customer care email services. I have not even ack for mails sent for the last 4 days

Kurian Katticaren
22/G Noombal Arena, Puliambedu, Chennai 600077
[protected]
Oct 01, 2017
Updated by kuriankatti
Please contact me on my land line[protected]
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