[Resolved] Reliance — Connection barred | |||
I m Jogesh Mazumdar, from Guwahati, my mobile no is [protected].My mobile service was barred in 18th november, 2015 though i had paid my bill in 13 th November. Four messages were sent to me from 16 th to 18th where it mentions at the first sms that my bill amount is 1516.43, in the next sms of 17th it was mentioned as 2067.6 at 1.28 pm, in the following sms it was mentioned as 2274.44 at 5.23 pm and my outgoing calls were barred at 5.28 pm .i made this complaint yesterday at the no [protected] at 12 o, clock yesterday.your executive informed me that the bill amount which was sent to me was not mine .The call came to my another reliance no [protected] and ur executive informed me that my mobile would be reconnected within half an hour .But till now, it is not revived .From 18th to till today i had tried more than hundred times but my problem has not been resolved .I M SENDING THIS COMPLAINT FOR UR IMMEDIATE ACTION OTHERWISE I WILL BE COMELLED TO TAKE ANOTHER PATH. Was this information helpful? | |||
Oct 26, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Nov 22, 2015 Reliance Communications Customer Care's response Dear Monalisa, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications Verified Support Nov 27, 2015 Reliance Communications Customer Care's response Dear Monalisa, We tried reaching out to you on the number provided to us but we were unable to get in touch with you. However, as per the confirmation received from our customer service associate, we request you to kindly make the payment of the outstanding amount to enjoy our uninterrupted services. Thank you! Regards, Reliance Communications | |||
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