Reliance — Customer balance deduction and not responding

vignesh4v

from Delhi, Delhi

Address:

Dindigul, Tamil Nadu

Customer Name : Vigneshwaran V
Customer No : [protected]
Actually Today after 11:AM i lost my whole Talk time balance without any intimations.I don't why i was happened.I tried to contact you through mobile 198, *333 but I can't able to reach.I need my money or reason for my deductions or else i will go for Consumer court for my money..Like this type of issues are happening again and again..I need the solution today itself..

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Comments

Reliance Communications Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

vignesh4v

from Delhi, Delhi

Please Let me know what are reasons to deduct my Balance it happened suddenly..Please help me to get back my balance..I cant make even single call understand my situation.

vignesh4v

from Delhi, Delhi

Still No Response from the customer care..!

vignesh4v

from Delhi, Delhi

Very Worst Service by the Reliance Communications.Actually I didn't receive any call from Reliance but they sent sms today like "You spoke to HETAL from Reliance. Were you satisfied with your interaction. Reply - Yes or No(toll free)". What can I send them..? Very worst service by the Reliance. Actually they are planning to fool their customers..

vignesh4v

from Delhi, Delhi

I have to know Why I cant call to 198 and *333 to these numbers.Acutally what reliance need what they are expecting from their customers..?