[Resolved] Reliance — Data bal not yet credited. Worst response from customer service exe.

Debashis rath

Address:

Kolkata, West Bengal

I had recharged with Rs. 86 on 30th Sep. 2015. In my no.[protected] But the data balance Is not yet credited.

I called to the cust. care 4-5 times. At times they keep the call on mute or they disconnect the call by repeating a tag line for 10-12 times. Now I spoke to Ajay who responded. But could not help for some system issue.
Plz. Help.

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Oct 24, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Oct 02, 2015

Reliance Communications Customer Care's response Dear Debashis,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

Verified Support

Oct 10, 2015

Reliance Communications Customer Care's response Dear Debashis,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications