Reliance — Deduct Balance | |||
I am Reliance GSM user from Mumbai, My Mobile Number is [protected]. complaint 1 : Rs.21 Local Voice Pack active in my Number two time (1 st time on 16.01.2014 and 2 nd time on 17.01.2014), They two time charge rs.21 from my mobile. Complaint 2: I active caller tune on 16.01.2014 that time they deduct Rs. 15 for Song download charge and Rs. 30 for subscription charge, but on 19.01.2014 they again charge rs.15 for song download even i not do anything or not change the song. Complain 3 : when i call to customer care from my mobile they cant transfer to customer care. when transferring i just here the voice that ...for more details logon to Rcom.co.in and call will disconected. solve this all complaint immediatly Was this information helpful? | |||
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Comments
Dear Customer,
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
This Problem solved and again on 25.01.2014 they deduct Rs.50-60 from my number [protected]
59%
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22889
Pending
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Resolved
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+91 22 3037 3333
+91 22 3038 3333
+91 22 3033 3333
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications