[Resolved] Reliance — Deducted my balance without any reason | |||
Dear sir, Please help me.. I have reliance number [protected].. And they cut off my balance 111.56rs. Without any reason. Actually i purchased 1month Internet pack and i always cheak my net balance before i open my data on and till now am receiving msg from Reliance care that my data balance is 451.40mb valid till 8.8.2015. After this they cut my all balance with saying that i finished my net pack. When i contacted them on 198 their executive said your net balance is 0 so we cut off your balance. Sir please tell me is it not their fault that they keep informing that your net balance is left 451.40m.b. then when i opened my net then they cut off our balance and its happened to me 3 times. Please resolve this issue.. we believe you.. If you want prove then i have their Internet informing text from their number 55333 that keep telling that i have data m.b then cut balance. Thanks Sir for listening. Was this information helpful? | |||
Oct 21, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Aug 08, 2015 Reliance Communications Customer Care's response Dear Shrishti, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications | |||
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+91 22 3037 3333
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
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