[Resolved]  Reliance — deduction of data without much usages

Sir last nyt i got a msg frm reliance tht i hv used 172 mb data on my no i.e [protected]. Even i hvnt done downloading or video streaming. At mrng whn i called customer care n asked every detail of deduction i found hat i hv used 19 mb data at 12:17am and at 12:47am i hv got a msg of 172 mb of data usages. I ws on 2g network. Even ntwrk ws weak. So i talked with customer care team leader named as pooja to register a cmplaint on that issue to refund unused data. Bt she refuses. So sir its a request with you to please look on the issue resolve it... Thanks and regards Vaneet thakur [protected]
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Oct 27, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Jul 17, 2015
Reliance Communications Customer Care's response
Dear Vaneet,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Verified Support
Jul 24, 2015
Reliance Communications Customer Care's response
Dear Vaneet,

Our customer service team has informed us that your concerns have been addressed. However, as per the details, the necessary benefit has been posted to your account. Thank you!

Cheers,
Reliance Communications
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