[Resolved] Reliance — deduction of data without much usages | |
Sir last nyt i got a msg frm reliance tht i hv used 172 mb data on my no i.e [protected]. Even i hvnt done downloading or video streaming. At mrng whn i called customer care n asked every detail of deduction i found hat i hv used 19 mb data at 12:17am and at 12:47am i hv got a msg of 172 mb of data usages. I ws on 2g network. Even ntwrk ws weak. So i talked with customer care team leader named as pooja to register a cmplaint on that issue to refund unused data. Bt she refuses. So sir its a request with you to please look on the issue resolve it...
Thanks and regards
Vaneet thakur
[protected] Was this information helpful? | |
Oct 27, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Jul 17, 2015 Reliance Communications Customer Care's response Dear Vaneet, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications Verified Support Jul 24, 2015 Reliance Communications Customer Care's response Dear Vaneet, Our customer service team has informed us that your concerns have been addressed. However, as per the details, the necessary benefit has been posted to your account. Thank you! Cheers, Reliance Communications | |
Add a Comment | |
59%
Complaints
22889
Pending
370
Resolved
12596
+91 22 3037 3333
+91 22 3038 3333
+91 22 3033 3333
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
Post your Comment