[Resolved] Reliance — Demand Notice Generated for an invalid reason | |||
I was using a Reliance Internet Data card, No : [protected] for more than a year. In the month of December 2013 I started facing no signal in Data card problem and it was impossible to use internet services.very rarely the connectivity happens that too for a little while. I was not even able to use 100 to 150 MB / month, where as the service was a unlimited data usage package. I reported this problem many times to customer care center for next 2 months but issue didn't resolve till Feb 2014. I have been asked to pay the Bill month amount of Approx 1900 Rs for Dec 2013 and Jan 2014 and I paid with the hope given by the Customer care executive that the issue with be resolved shortly.Even after that I was facing the same problem so I informed the Customer care and stopped using the unusable Data card.But I was getting frequent call from Customer care executive regularly for making the payment for the Feb and March 2014. these are the months I not even used single byte in my data card.Even after explaining the customer care many a times about the problem that I already made payment of 1900 Rs for not using the service for the month of Dec 2013 and Jan 2014 but no proper response.Now today I received a SMS stating that a Demand Notice has been generated against HSD [protected]. for Rs 2203 and make the payment to avoid legal issues.I am very much in needed of your support. Please help. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Customer,
We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you.
Regards,
Reliance Communications
We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you.
Regards,
Reliance Communications
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications