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Reliance Digital Complaints & Reviews

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Last updated Jun 11, 2024
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Reliance Digital reviews & complaints page 7

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G
GSaran
from Noida, Uttar Pradesh
Apr 19, 2023
May 8, 2023
This thread was updated on May 8, 2023
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Hitachi Split AC 1.5 Tonnes

Address:Reliance Digital store ,Logix Mall City Centre Noida

HITACHI SAC 1.5T 3SINV RSQG318HFEOF purchased on
11.09.2022 from Reliance Digital Company store at Logix Mall at City Centre Noida.
AC is not cooling properly and complaint registered on 12h APRIL'2023, but no representative visited us for last 7 days and upon repeated reminders, they have closed the complaint without any action and now registered the complaint once again on 17th April'2023, but no action initiated by them and...
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M
Madhurimohite
from Nagpur, Maharashtra
Apr 18, 2023
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Faulted ac sell

On 11/4/2023 ko lloyd 1.5 ton Split Ac purchase kiya tha. But installation k same day se aaj tak 1 bhi din use kiya nai he. Usme E5 ki query aa rahi he. Technician ne 2-3 bar ghar par aake check kiya, jab tak technician ruka tab tak ac thik se chala par uske jate se hi same error aa rahi he. Or compressor me bhi problem aa rahi he. 1 bar me indoor unit start karte he to compressor start nai hota. 7-8 bar remote se indoor unit on off karte...
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V
Vg88776
from Chandigarh, Punjab
Apr 18, 2023
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Daikin AC installation

Address:RRL DX Mini sco 101 sector 35c chandigarh

It is bring to your notice that we purchased the Daikin SAC 1.5T3SINV ATKL50U & Serial No is[protected] on Reliance Retail Limited (6347) Sector 35C on dated 15 April 2023 & we received this AC on dated 16 April 2023. Installation of the till date pending from the store side. Any of the service engineer or customer care employee not given sufficient detail regarding the installation of AC.

It is not a proper way to handle...
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D
Dr. Deepal Shah
Apr 16, 2023
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Installation of AC NOT DONE TILL DATE

Address:Sector 1 Koparkhairane

Sir/Madam,
This Dr. Deepal Shah from Koparkhairane. We had bought an LG AC on 12th of April from Reliance digital Koparkhairane, payment done along with all installation charges. Registered under Dr. Jyotiprakash Panda.

We have been contacting the customer care since 14th of April and my husband went to the shop in person as well. They have been saying that we have many installtions pending so cant say till when it...
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Dr. Deepal Shah
Apr 16, 2023
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Installation of AC

Address:Sector 1 Koparkhairane

Sir/Madam,
This Dr. Deepal Shah from Koparkhairane. We had bought an LG AC on 12th of April from Reliance digital Koparkhairane, payment done along with all installation charges. Registered number - [protected], Dr. Jyotiprakash Panda.

We have been contacting the customer care since 14th of April and my husband went to the shop in person as well. They have been saying that we have many installtions pending so cant say...
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R
rangarajansubhashini
Apr 13, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non delivery of washing machine after 10 days of order placement

Order no RDF49584115 not delivered even after 10 days. I have been calling the customer care for the last 1 week. For the last 3 days, I have been asking them to cancel the order because the website or the app do not have provision for the customer to cancel the order themselves. All that I have been hearing from them is that the backend team will get in touch with me. I never received even one call from the 'backend' team. I feel this is...
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S
soumik0693
from Kolkata, West Bengal
Apr 13, 2023
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Product Not delivered - Samsung AC 1 ton AR12CY5AMWK 5star

I ordered one Samsung 1 ton 5 star AC on 9th April, 2023 from Reliance Digital Store, address - No 104, 3rd Floor, Lake Mall Baroj Road, Rash Behari Ave, Kolkata, West Bengal 700029. Total price - 48, 103. I have made down-payment of 20, 372 and rest is availed through Kotak No cost EMI Finance.
Order details - phn - [protected], email - soumik.[protected]@gmail.com.
Since 9th April, I am not seeing a single status update of the...
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P
Pbampal
from Bengaluru, Karnataka
Apr 12, 2023
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Fraudulent

Address:PID No 4/162/19A New Bel Road, Layout, Jaladarshini Layout, Bengaluru, Karnataka 560094

I have purchased a mobile phone from reliance digital bel road.. during billing I specifically mentioned them not to add any other services apart from amount of mobile but without my consent they added two more services… infact after confrontation they showed me a cold shoulder...
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M
manoj zade
from Coimbatore, Tamil Nadu
Apr 12, 2023
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PS5 undelivered

Address:Hyderabad

Purchase the product on 2nd April 2023, and suppose to deliver on 6th April. Further delayed and 8th schedule, then 10th April. Today is 12th April and no response from reliance team. Only saying 48hours from 7 th April. I already paid 48.9k with credit card and card bill also generated. Reliance is not delivering the product....
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N
Nasi Mir
from Hyderabad, Telangana
Apr 11, 2023
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Air conditioner tampered and changed wires by ac technician

Address:Falcon valley Shaikpeth hyderabad

Hi
I need to register one more complaint. The ac technician tampered with the AC wire and has changed the AC wire by saying that its of poor quality. I am not getting any response from the store manager. It seems they are trying to cover up this matter. I feel cheated by reliance...
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V
Vikram 1904
from Baramati, Maharashtra
Apr 11, 2023
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Defected product

Address:Subhadra mall MIDC Baramati 413102

I was purchased product from reliance digital in subhadra mall Baramati on 22 March 2023 and product was stopped working on 01 April 2023 after that I was visit the store and show them the product staff confirm that the product was defeated and said that leave the product at store we will contact you within 2 working days now today is 11 April 2023 but staff said that still parts not available you want to wait for more 15 days...
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T
tariqueanwer01
from Delhi, Delhi
Apr 10, 2023
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BPL TV 55 inch not working

One of the worst services provided by Reliance Resq. They cheated us and their engineer broke my tv and completed service update on resc apps.

We buy bpl tv 55 inch in 15 November 2022 and tv is not working properly.. we complain many times. They come and format the software and reinstall every time. after 3 months same issue we ask to change our tv then engineer ready to change motherboard and after waiting for one month he...
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V
Vikrant_Sharma0409
from Karnal, Haryana
Apr 9, 2023
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Reliance store manager refused to refund

Hi Team

I ordered the LED TV from Reliance Digital store, Karnal, Haryana on 7th April. However, later I decided to cancel the order and talked to customer care and they suggested me to refuse the acceptance at the time of delivery and I did the same.

Now, store manager refused to refund the amount and asked me to take refund in form on reliance digital card, which I don't want.

I registered...
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Address:India

My account got debited with money to reliance ibr account but the page shows the payment is unsuccessful...
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D
Delhihotavi
from Noida, Uttar Pradesh
Apr 5, 2023
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Payment made but showing payment unsuccessful and refund not made

Address:My contact number 9811566007

I made a purchase on reliance digital on 29 january 2023 by HDFC credit card. Payment was successfull and i got the confirmation through sms and also in statement. Its been more than 2 montha yet refund is not initiated by them. I have been constantly calling and emailing them ye lt they have not come up with solution. This is eference mumber of my complaint. RDF4666997...
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R
RahulR88
Apr 4, 2023
Apr 4, 2023
This thread was updated on Apr 4, 2023
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Item not delivered and no bill also

Address:SRIRAMAPURA, JAKKUR

Hi, I have purchased Galaxy S23 Ultra, on[protected] from Reliance Digital store in Elements Mall, Bangalore. I was told there is an offer going on related to charger and smart view case.
For 45 w adapter, I was asked to pay 1019 Rs.
And in exchange of my old huwaei honor smart phone, the salesman promised to give the smart view case.
The phone was taken from me next day and I also paid 1019 Rs.
But no bill was...
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P
Pabandeep Sharma
Apr 4, 2023
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Staff Misbehavior

Address:Malda 732101

According to Reliance Digital please proper training your staff Mr Amit Gupta. This staff behaviour too rudely compair to another Staff....
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P
Pabandeep Sharma
Apr 4, 2023
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A staff misbehaved with me and my wife.

Address:West Bengal Malda

Last friday i went to reliance digital store to buy some electronics fridge, T.V. A staff misbehaved with me and my wife as soon as we entered the shop . You are running a shop with such staffs who look at our clothes and treat them as beggars .The name of the staff is Amit Gupta....
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A
aamiranjum
from bhopal, Madhya Pradesh
Apr 3, 2023
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Not recieved the pdf for the bill

I have'nt recieved any link/pdf for my purchase for id 60737291 C#G[protected]/04/2023...
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P
Pratyush Ray
Apr 2, 2023
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Asus ROG laptop

Address:Bhubaneswar, Inside Esplanade mall

So i have been facing this issue regarding my ASUS ROG zephyrus pc which I bought from Reliance digital and the warranty period of this product was of 1 year which has been terminated by now completing one year and a month by now . So this PC of mine was marked price at 1, 10, 000 and i got it for 58, 000 rupees which was quite a great deal to fetch but whats the value of getting a product from such a promising store when I will be getting...
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