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Reliance Digital Complaints & Reviews

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Last updated May 5, 2024
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Reliance Digital reviews & complaints page 77

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Address:Reliance Retail Limited, Saptashree Warehouse Wahuli, Bhiwandi - 421302, Mumbai, Maharashtra

Hello Sir/ Ma’am,

ORDER NUMBER : RDF02828019
My Mobile No : [protected]

I had purchased IFB 20SC2 Convection Microwave oven with Reliance Digital website and it got delivered at my Airoli, Navi Mumbai -400708, address on May 30.
When I opened the box, I noticed that, the starter kit is missing in the box, which was mentioned on Reliance Digital site, in product description [ Key Features ].br...
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I placed the online order for a home appliance on 13th june and paid full amount upfront for a 48 hour delivery. (Rdf[protected]
They have not delivered, or even sent a follow up sms or status till 17th june.
Their customer service is pathetic and do not know why it is not delviered.
Spoke to their supervisor mr. Lalit who does not have a clue either.
Several customer care executives promised to give a call back...
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Address:Hiranandini Estate (Thane west)

We all work hard to make a living. From that hard work money which we earn we by things with emotions and sentiments. I recently brought an ac (Panasonic) from thane ghodbunder reliance digital. Today morning i was expecting a delivery. Luckily i was down stairs when it arrived. But he way these people where unloading my property was way to unprofessional and not all handled by care. The dropped by ac too. For a min i thought it broke into...
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Ssunny Arun
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product handling

Address:Hiranandini estate (Thane west)

We all work hard to make a living. From that hard work money which we earn we by things with emotions and sentiments. I recently brought an ac (Panasonic) from thane ghodbunder reliance digital. Today morning i was expecting a delivery. Luckily i was down stairs when it arrived. But he way these people where unloading my property was way to unprofessional and not all handled by care. The dropped by ac too. For a min i thought it broke into...
+2 photos
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Divya Bourasi
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reconnect ac service

I have a reconnect ac 1.5ton which is under warranty and one of its part is damaged which is need to be changed.

The executive came home to repair but the part will come from bangalore, it's been a month unable to find the part then after talking to customer care for several weeks they agreed to take back the ac and refund 80% of purchase price.

Now it's been a month our ac is not working neither they took...
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Shyamprisha
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Ac to be repaired

Address:A71 ashok naga mandoli road shahdara delhi 110093

Dear concern,
I had putted complain no# [protected] on 4th may reagarding ac. Executive visited and said one part is faulty and will replace with in 3 to 4 days. I spoke lots of time in call centere but no solution.
One month has gone but i am still waiting for response.
I am very strange this kind of servise is not expected from reliance. No body is bother about the complain and complain no# which is on 4th may. One...
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shashank.fastair
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Promissed offer but not given

Address:Umrao Mall, Reliance Digital, Nishantganj, Lucknow

Dear Reliance Digital & Bajaj Finserv Team,

I am facing the problem since October 2019.
At the time of purchase nobody has told me about the sms which was sent by our registered number i.e. [protected]. So now 8 Months over today i am talk on phone to Mr. Mukesh Jha and some other person they told me that why you are not send sms its your fault. They told me about the coupon that if you are eligible then u got you are...
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Prakash Gangwar
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Service very slow

Address:Rudrapur, Uttarakhand

First time i visited reliance digital store. And i feel very bad for service and not satisfied... I feel very worst experienc......
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I have ordered a window ac on 16th may, but i cancelled the order on 17 that i want to upgrade the ac.

Even after cancelation on 31 may it shows ac delivered, i have called customer care several times that i don't got the ac and even the amount is not refunded.

From escalation team reena chaudhary keeps on telling lie that the refund is intiatied and you will get the refund.

Today's its exact...
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Address:Reliance Digital, House No.24-1-1969, Plot No.1, Police Station Road, Brahmanda Puram,Dargamitta, Nellore 524 001

Sir

I am a. Balasubramanian, working as professor at college of fishery science, sri venkateswara veterinary university, muthukur, nellore dt. Andhra pradesh,. I purchased one voltals 1.5 ton 3 star split a. C. Model 183v mzsb on 12.03.2020 from reliance digital, nellore. The product was supplied on 13.03.2020 and installed on 14.03.2020. But from the day of installation i. E 14.03.2020 the air conditioner is not working (Not...
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Sandeep300992
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worse sevice team

Address:new delhi

Rconnect 1.5 ton split ac repair
13 april 2020 : my name is sandeep kumar contact no.-[protected], kumar. [protected]@rediffmail.com
As i started my reconnect 1.5 ton ac this summer, it was not working and i lodged a complain regarding the same with reliance on 14th april via email (Complaint no # [protected])

I understood current lock down situation and because of that only i waited long to get my ac repair.
br...
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Mr Kumaravel
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Defected reconnect electra mini

Address:638183, komarapalayam, tamilnadu

So i brought reconnect speaker on reliance digital (06.06.2020), delivered on 11.06.2020,
Speaker came defected,

(12.06.2020)
Luckily i got nearest hyper mall number, i called them said speaker was defected, they sent an technician to my home, he said that board was defected and he took pictures and he sent it to his technical team head,

Then i called customer care said these things happened...
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Not delivered in my product i'm am very disappointed in your service any person not properly guide. Or any help me...
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Address:old no 53 , New No 40 , 27th street, Thilai Ganga Nagar, Nanganallur, Chennai, Tamil Nadu 600061

My laptop (it is a new branded Dell laptop and it's only 1.6 years old) got an issue suddenly which was in warranty period. Hence, I provided the laptop to Reliance RESQ since I bought the laptop from Reliance Digital, Perumbakkam, Chennai.

I handed my laptop to Reliance RESQ branch located in Nanganallur, Chennai on Nov 16, 2019. Firstly, they confirmed that the issue will be resolved within 15 days. But till date (12th Jun...
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mohan sg
from Chennai, Tamil Nadu
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Analogue electronic

Address:Reliance digital,bm habitate mall,saraswathipuram,mysore, Karnataka

I purchased a 65"lg tv in your reliance digital bm habitat mall mysore karnataka, as the lock down started after 3 days your people didn't issue the bill, warranty card and 24" led tv as they have assured, after enquiries they told that the above will be issued after lockdown. Now the it has opened still they have not issuing the above...
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Address:B-8 Sai vihar Colony Near Shiv Mandir Danish Kunj Kolar Road Bhopal

Mene new camera kharida tha nikon d750 16/3/2020 unhone kahi se lake diya tha camera store me available nahi tha fir bhi lake diye mujhe seal open lgi thi mene bola to bole new he or jab khola to charger nhi nikla unhone aaj tak nhi diya date badhai ja rhe he mera agr problem nhi jldi solve nhi hua to case kar dunga ab...
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DiwakarMerthia
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reconnect split ac change

Dear sir,

This is in reference to the air conditioner i purchased from reliance digital store on 17.07.2018.

Warranty details which was demonstrated by sales person are as under:-

Warranty details:
2 year comprehensive: warranty includes defects that occur within this warranty period, under normal usage and care will be repaired or replaced or refunded at our sole discretion, with no charge...
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from New Delhi, Delhi
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Defective unit

Shyam narain (Code:[protected]
X-28, 3rd floor, naveen shahdara
Delhi-110032

Product: name reconnect
1 ton inverter 3 star split ac
Model xs-123b80

Date of purchase 1st apr 2018

This is a complaint mail against above mentioned unit.

This unit is problematic since it was purchased.

In 2019, when season started in march, the outer...
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Rajendra Kantharaju
Jan 19, 2022
This thread was updated on Jan 19, 2022
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Payment is not received

Address:Bangalore

Tried purchasing a product from online

https://www.reliancedigital.in/

Sony 138.8 cms (55 inch) ultra hd (4k) android smart led tv kd-55x8500g

On 03/06/2020.

In portal payment status shows "payment unsuccessful" but my amount got debited, have called customer care many times, got replay like will be refunded in 48 hours but now its 6 days still i didn't receive amount back....
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Karthik Vijayakumar
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Defective product

Address:Stadium bypass road, kunnathurmedu, palakkadPalakkad

I have purchased hp laptop from a reliance digital store room at palakkad, kerala on 3rd june. Yesterday i noticed that the display is flickering when the charge goes under 70%• since i have to give my online university exam tomorrow i want the product to be replaced immediately. Right now i am wasting my precious time in the store instead of preparing for my exam....
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