Reliance Digital Complaints & Reviews

‪pathetic service from r-digital.48 hours promised delivery for my 💻 is now 5 th day & no info at all. Please don’t buy anything guys. These guys are just money minded business team and never bothered about service.🤬‬...

I had purchased a refrigerator from reliance digital hrb-2964pmge. From reliance digital outlet, sambalpur, odisha.
Through invoice no - [protected].

When the refrigerator was deliver to me and a demo was shown to me it was full of dust.

Please replace the product asap, or refund the money, i believe i had paid for a new product and not for a used one.

Regards,
Rabindra kr....

I have bought a reconnect 1 ton ac from reliance digital store, arcot road - porur, on[protected]. Till eight days i don't get a single call from installation team... From the eighth day to till day, i get calls from installation team giving fake promises of installation the same day. Even today the ac is lying idly on the floor....

It has been a week we purchased ac from reliance digital gachibowli hyderabad. Installation of ac is a part of purchase. Despite several follow ups & complaints no one is coming to install ac....

I have placed an order for lg automatic washing machine through reliance digital online portal on 28.05.2020. While placing order the delivery date was shown as 30.05.2020 but didn't receive any update on the status of the order till date. I called the customer care multiple times, every time the response is that concerned team will call. But no call was received from them. Final today i called customer care to cancel the order but status...

I have billed ac for 40k amount at reliance digital chittore (Ap) but it was defective. Issue is not resolved after 3 months also. Demanding 20k compensation for the inconveniencecaused to the customer. Company is not giving the compensation along with refund of billed amount 40k....

Excluding body all parts are got damaged.

1. Already twice power ac - dc adapter is replaced.
2. Twice inside mother board was replaced.
3. Once display board was replaced.

All above parts once again damaged along with motor.

Multiple times complaints was raised but no proper response and technician visiting & giving a false statements.

This complaint raised on 10th...

I have purchased lg fully automatic washing from reliance digital vaishali nagar branch on[protected] & the executive aman confirmed me that i will get a 10% cashback of invoice amount rs.15965.31 on my hdfc debit card, but as on 4-6-2020 i have not received the cashback.
We paid with hdfc debit card. They made the transaction at their end and assured us to credit the cash back within 90 days.

Even after 6 months when...

Hi,

I have placed an order for philips s1070/04 aqua touch electric shaver at reliance digital online store on 21st may 2020, order no:
Rdf02727284 which is till date not delivered nor my order is cancelled and refunded.

21st may 2020, order no:rdf02727284

Local reliance digital store contacted me on 23rd may and said they have only one piece of this shaver and it is used for demo piece....

I bought a lg ac 1.5 ton last year may from reliance digital store in kothapet, hyderabad. I have used the ac for 1 month in summer then after we did not use it. This year when summer started in april when started using the ac, it is shutting down after 30mins evrytime. So i tried reaching reliance digital customer service and lg customer service as well. But there is no response as there is a pandemic situation i guess. So 2 weeks back lg...

I have purchased mobile modle lg w30 pro with order id order # rdf02702290 on 19th may and cancelled the order over phone on 24th may to customer care as the product was not delivered till 24th whereas delivery promised date was 22nd may. Customer care asked mr to simply deny the delivery from ecom when they try to deliver i did the same on 29th, the day finally ecom tried to deliver but again i got twice delivery attempt on 30th may and...

I booked a samsung refrigetor on 30.05.2020. My order no: rdf02864303. When the time of booking it shows the delivery date is 01.06.2020. Till now i didn't get any confirmation or any conversation regarding delivery. Also tried your help line there is no conformation regarding delivery. Really i am disappoint regarding your process. Shall i get the product today or no...

I have brought iphone 11 on 26/01/2020 from reliance digital, elante mall chandigarh. As mentioned by hdfc to receive cashback of ₹6000 within 120 days from the transaction month but i haven’t received my cashback till now, it’s more than 120 days. I hope this issue gets resolved and cashback will be credited as soon as possible....

I have booked an ac & ac stands in reliance digital e-commerce app on 25th may 2020 vide order no-rdf02778638. As per the order confirmation & mail confirmation the products were supposed to be delivered on 27th may 2020 but till date i have not received the products nor there is any update on the same. I called the customer care multiple times and was told that i will get a call back but till date i have not received any call from anyone....

Reliance is one of the indian wide company but customer satisfaction is the very worst service. It's regretted to inform you that i have purchased one ton panasonic ac on 14/03/20 (Before covid-19 lockdown) from reliance digital mudichur tambaram branch chennai.ac installed on 17/3/20 but there's no cooling (Fan only running) came from the day of installation, immediately a complaint raised in person at your showroom on 18/3/20 and there...

I have ordered a laptop on 25th may 2020 on reliance digital mobile app and i have requested for a cancel on the same day as i ordered a mistaken one. But their customer care staff are just hunging up in between conversations after hearing cancelation and i have wrote an emain to their customer care and their customer care head who is first escalation and their ceo who is second escalation as they mentioned in their app, but nobody even replied....

It is to inform that I placed an online Order of Hitachi 1 Ton 3 star Kaze Plus RAW312KWD Window AC through reliance Digital Online Shopping vide Order No. RDF02816673 dated 27th May, 2020. The expected date of delivery of the product was Friday, 29th May, 2020 but till date the order was not delivered neither any update was received through SMS or email.

2. In this regard, I called Customer Care Number of Reliance Digital...

I ordered kent maxx water purifier from reliance digital but first ordered delivery done late after keep on calling for days and now i am waiting for installation but no body is coming to install my purifier. They’re just giving me false promises everyday that engineer will definitely call and come. When i asked that i want to return this, they said somebody will call back and book my return but no reply....

I have purchased iphone 11 pro max at reliance digital store in guntakal 515801 with price 123900/- on november 2019. During that time the sales person told me that you will get cashback 6000/- on sbi debit card with in 3 months. Now it was completed 6 months till i will not get anything. I have asked somany times, the sales person not reply properly. So please kindly solve my problem. My mobile number is [protected]....

Order rdf02580470 having shipment number di[protected]

Supposed to be delivered on 16th may but till date there is no change in status of the product which shows it is under transit. They advised to refuse if i do not want the product to courier partner and i did.
Tried reaching them countless times to cancel my product and initiate the refund process. Every
Time i called they assured a call back in next two hours....