| Address: Flat No:221, F2 Block, Prestige Palms, ECC Road, Whitefield |
I purchased this product from Reliance Digital at Shantiniketan Mall, Whitefield, Bangalore, and I am raising this complaint regarding my experience with the purchase
As Reliance Digital did not provide the installation service for which payment was collected, I was forced to engage another vendor. The AC was subsequently installed successfully by the other vendor at the same location.
Despite the installation service not having been provided by Reliance Digital, my request for refund of the installation charges has been refused.
I respect the technician's right to decline work if he considers the situation unsafe. However, the customer should not be charged for a service that was ultimately not provided. If Reliance Digital could not perform the installation, the amount collected specifically towards installation should be returned.
Resolution requested: Refund the full installation charges collected from me. Was this information helpful? | 
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