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Reliance Digital Complaints & Reviews

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Last updated Jun 11, 2024
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Reliance Digital reviews & complaints page 3

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Address:Nadakkal house, Oppo Kalappurakkal Auditorium, Aroor P O

Purchase of Refrigerator:
On November 2021, I purchased a refrigerator from Reliance Digital, with a promised warranty of two years. Unfortunately, on October 3rd, 2023, the refrigerator ceased to function. Immediately on the same day, I raised a complaint with Reliance Digital's customer service department.
Reliance Digital technicians assessed the issue and informed me that the compressor section needed replacement. I endured...
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J
Jibi39
from ALAPPUZHA, Kerala
Oct 19, 2023
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NO resolution till last 15 days - Refrigerator Complaint Resolution Request

Address:Nadakkal house, Oppo Kalappurakkal Auditorium, Aroor P O

I am writing to bring to your attention a significant issue I have been facing with my refrigerator and to request immediate assistance.

On October 3rd, I reported a problem with my refrigerator, and a technician from Reliance promptly replaced the compressor on October 14th. Unfortunately, the issue recurred just two days later, on October 16th. I immediately raised the complaint again and escalated it to the customer care...
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DanIsh Kʜan
from Kolkata, West Bengal
Sep 21, 2023
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Refund is delay from 30 days still not received

I am writing to express my deep dissatisfaction regarding the delay in the initiation of my refund for Order #RDF53339557, which was placed on [10.08.2023], and refund initiate date is 26th august 2023 It has now been 29 days+ since I requested the refund, and I have yet to receive any confirmation or update on the status of the refund process.

I followed all the necessary steps to initiate the return and refund, and I provided...
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Narotamgkp
from Gorakhpur, Uttar Pradesh
Sep 16, 2023
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Wrong Product

Address:NA

I had ordered a laptop HP Pavilion 3081 Tu on 13th September, on 16th September the product was delivered to me. Under the specifications of the website of Reliance Digital it was mention that the product has fingerprint reader but as soon as I opened the package the my laptop did not have any fingerprint reader so I made a complaint on the helpline. In order to initiate the refund....
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A
Aman1301
Sep 15, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product return and refund

Hi Team,

I am really dissatisfied with the customer support and services provided by Reliance Digital. I have ordered a watch recently and cancelled my product due to better price on other platform. But it was not updated in the system as cancelled and it was delivered on 10th Sept 2023 at my residence and kept on the ground floor desk without my knowledge( no OTP, no calls). Since then I am continuously following up with...
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K
from Ranchi, Jharkhand
Sep 7, 2023
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Defective product Received

I ordered hammer Bluetooth headphones received defective product means not working but still product is not returned and replace
Kindly i request you please help me regarding this issue sir
I connected Many times customer care but no any one here solve my problem.
Always provide me fake time line
Please help me sir
Reliance digital is very Fraud company
All are requested to please don't purchase...
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S
Satydeep singh
Aug 29, 2023
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Reliance resq service centre.

Address:K M telecom, 7/3/b, N.K Mukherjee road.

I have warranty period claim from reliance resq service centre for my Asus f15 laptop that I purchased from reliance digital. From last month 10 July I visited reliance resq service centre and they told me to submit my laptop. But now after almost 2 month's later my laptop issue is not resolved. I have several job sheets they provided me in name of fixing my laptop but failed. Today they asked me to re- submit my laptop which is having same...
+1 videos
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H
homenahar
from NEW DELHI, Delhi
Aug 26, 2023
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Deficiency in delivery of products on two different orders.

Address:Flat No.B-12 , Type VI, Saket Courts Residential Complex, Birla Vidya Niketan Marg, Pushp Vihar, Saket,, New Delhi - 110017

Joginder P
Attachments
20:22 (6 minutes ago)
to reliancedigital

Sir,
I had ordered on twice on two different dates on
Order No.: RDF53899306
Order Date.: 24-08-23 for
Samsung Original 25W, Type C, Power Adapter, TA800 - White and paid
ORDER TOTAL ₹ 2198.0 but only one Adapter was delivered vide invoice.
The order is for two Adapters but delivery is only of onebr...
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R
rambansal
Aug 25, 2023
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Bill required

I had purchase air condition from reliance digital ambience mall gurgaon kindly help to retrieve the original bill...
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M
Mohana33
Aug 10, 2023
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Washing machine delivery delay

Address:pune

My order no: RDF53049408 is supposed to be delivered on 7/8/2023, the same has not been fulfilled yet. There is an unexplained delay and absolutely no response from the customer service nor any reply’s to the mails. It was promised that my order would be deliver the very next day but reliance failed to honour the same. The customer service is pathetic and useless. Therefore I have resorted to complain on this forum to get a resolution....
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N
nivassp
from Bapatla, Andhra Pradesh
Aug 5, 2023
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AQUAGUARD JAZZ Water purifier

I bought the Aquaguard Jazz water purifier online and it was installed by the RESQ TEAM.
Below are the offered Installation Services by RESQ Installation Service :
1) Perform feasibility check
2) Water purifier demonstration

RESQ installation team installed the product without performing feasibility check and gave only water Purifier demonstration.
Based on their demo and instructions, we drained...
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This is to let you know I purchased Haier AC in May 2023, and its outdoor Unit's discharge pipe was busted two times in just two months.

I raised the first ticket on 19 July. Technician came and he said it's Outdoor unit's discharge pipe is busted and the pipe needs to be welded first, he performed his welding and gas fueling stuff. Right after just 3 hours AC's cooling went off, So I again raised another ticket and another...
+1 photos
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G
Gaurav567
from Patna, Bihar
Jul 30, 2023
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Deliberate sale of a defective product and unprofessional conduct

Address:BIRENDRA KUMAR, B-49, Patrakar colony In front of Archana Park Ashoknagar Prayagraj

Dear Sir,

With relation to my transaction on May 27, 2023 at Reliance Digital located in Civil Lines, Allahabad, I wish to address the following matter. As a regular customer of Reliance Digital, I have purchased various household electronic items in the past, such as LED, AC, LAPTOP, iPhone, Oven, and more.
However, on my most recent visit, your Allahabad store knowingly sold me a faulty product, specifically the HP...
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preppymagician
from Lucknow, Uttar Pradesh
Jul 29, 2023
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Urgent Grievance - Non-Cancellation of Loan and Unjust Penal Charges

Address:66/66 Chitwapur Khas Station Road Lucknow

Dear Sir/Madam,

I hope this email finds you well. I am writing to bring to your attention a grave issue I have been facing with my recent purchase from Reliance Digital and the subsequent loan cancellation with Bajaj Finserv.

On 01.07.2023, I purchased a refrigerator from Reliance Digital Kapoorthala on EMI using my Lucknow Bajaj Finserv card. Unfortunately, the fridge was received in a damaged condition. Following...
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Taruna Makhija
from Noida, Uttar Pradesh
Jul 25, 2023
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LG OLED and Sony Speakers not Delivered.

Address:BW 90 C , Shalimar Bagh, DELHI

Hi,

I purchased LG OLED from Reliance Digital Store at Netaji Subhash Place, Delhi on Sunday - 23rd July'23 and was promised an immediate delivery. however, till now the delivery has not been received and am told that this is like to happen tomorrow.

When a customer invests, the ask is to receive the product immediately however the store has not been able to keep up with their commitment and this is very disappointing....
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P
Prosanjeet
Jul 23, 2023
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No Resolution to my Service Requests

I purchased Reliance ResQ Plans 2Years extended warranty along with my Hitachi AC from Reliance Digital. Recently it has started giving very less cooling. When i book service requests via their ResQ app the Technician visit my premises to check the issue and say that they will send the concerned team for repair and then they close the complaint without resolving it. I have raised 4 Service requests in the past 4 weeks but they just keep closing...
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gabrielvivek
from chennai, Tamil Nadu
Jul 18, 2023
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False promises of Cash back rs.1500/- by reliance digital store AVADI

Address:No 6/11, No 5A & B, 6 & 9 & 10, Block 5, Alphas Lotus Tower, Tnhb Main Rd, Avadi, Tiruvallur, Tamil Nadu 600054

I bought few products from digital store, AVADI on 15th August 2022. during the time of purchase, i was ready to pay the complete amount as cash, But the seller asked us to use certain CREDit card (from certain bank which has cashback offer of Rs.1500/-) hence i used the CREDit card for purchasing the product, they said post 90 days the amount will be CREDited to your account, but its been almost 11 months, and there no cash back, i had to...
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Varadharajan Duraisamy
from Chennai, Tamil Nadu
Jul 18, 2023
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Product installation not initiated and return request also not acknowledged

Website:www.reliancedigital.in

Order no. RDF[protected]heater)
Order no. RDF[protected]ResQ installation service)
Service Id: [protected]
I have purchased A.O Smith instant water heater along with installation on 7th July, 2023 for 4073 rupees. It costs 300 for installation. I ordered this product via reliance digital website. I need this product because as I got fistula surgery and to recover from surgery, doctor advised to take hot water sit baths. The...
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NaveenAix
from Hyderabad, Andhra Pradesh
Jul 8, 2023
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LG TV issue

Address:Reliance Digital Kukatpally

I purchased LG on the year March 2021.After two years o[censored]sage it was faulty on March 2023.On April 10th 2023 I registered a compliant in reliance RESQ app wherein I took extended warranty by paying 16799 from there after continuous follow-up they took TV and finally they gave it back with still the issue exists.Its been three months and Reliance says they will give money if they got mail from LG.LG people are playing with me from last three...
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Himanshu Tanty
Jul 5, 2023
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Defective TV

Address:Reliance Digital, Bldg No 117, No 2039, Gr to 3rd Flr, Yelahanka Rd, Sector B, Yelahanka New Town, Bengaluru, Karnataka 560064

I purchase samsung tv model number samsung 50au7700 on[protected] from the reliance digital store yelahanka new town. It got delivered on[protected]. The issue is that i have got a product which is slightly damaged. I found there is a small dot shaped damage occurring on screen which is pretty much visible on black background screen. I reported the issue to reliance customer service department over 10 days ago and requested a replacement,...
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