Reliance Footprint — Quality is not as per rates

Address:

Khordha, Odisha, 751024

Last month i bought footwear from reliance footprint (kiit road, bhubaneswar). the actual price of footwear was 699, but there was some sale going on. so after discount it cost me for 199. while purchasing i asked the person (considering the price of footwear), what if any thing happened to footwear, he told me we will replace it with new one or give you another one. he was very confident that the quality is so good, there will be no complaint.

Within 3 weeks, footwear broken from foot thumb and when i went back to reliance footwear showroom, asked the same person that it is broken, he denied that there is no footwear with the same cost and he cannot replace it.

It is very disappointing that footwear costing 699 (actual price) dint not last long even for 3 weeks. how bad the quality is. secondly, after giving confidence that it will be replaced, that person denied.