Reliance General Insurance — damage claim

Address:

Ahmedabad, Gujarat, 380026

Recently i claim for my car damage for headlight bumper and fog lamp now your surveyor is denying the claim as there was a normal scratch on bumper from earlier saying that its and old damage and cannot approve the claim. Now if all customer will starting filing claim for normal damages than what the company will do. Its a genuine damage happened recent but he is saying bumper damaged more due to earlier scratch. Hope so that will get my problem resolved or else The problem which i am facing right now just for a normal claim of approx 20000 than what if there will be a huge damage. It create a negative impact for company in market. Hope so that will get my problem resolved or else i have total 4 policies in my family and other as well in my friend circle have to suggest them to leave such company who gives false excuse for normal claim what he will give you incase of a huge claim.