Reliance General Insurance — Dissatisfaction on vehicle claim

My vehicle met in small accident and raised a claim#[protected] to repair it.

Goutham and Surender was involved in survey of my vehicle from Reliance.

Unfortunately, a auto was hit my vehicle and it caused several scratches on left side of vehicle.

I provided all necessary documents to claim the insurance including "Police panchanama". Still they are not believing what happened in accident and Goutham thinking in his own way and he is not considering police certificate. They verified on accident spot and verified properly but still Goutham is behaving like a BOSS and rejecting all my proofs.

After long discussion, he is approving around 2-3k amount of damage and it is absolutely worst.

I fed up with his service and withdrawn my claim with no second thought.

I need proper inquiry on this and need immediate action on Goutham rude behaviour.

Please go through my claim details and if all documents are valid then please act and do the needful.

If you need, will share police enquiry certificate.

Finally don't encourage persons like Goutham and don't spoil the reputation of company.

You will loose customers such type of behaviour and treatment.

Surveyor name and mobile number for your reference:

Goutham:[protected]
Due his rude behaviour i withdrawn the claim.
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Reliance General Insurance customer support has been notified about the posted complaint.
Jan 27, 2024
Updated by Suresh Gubbala
How it make it as resolved without any resolution?? Keep it open.
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