Reliance General Insurance — im complaining regarding policy transfer

Address:Sawant vihar katraj, Pune, Maharashtra, 411046

I requested for insurance transfer and provided all the documents on 18 april and there costomer employee said that document are ok we will transfer the policy..after that next day they said that their employee gaved wrong information and i was suppose to give the consent letter on previous company letter head on 20 th april i again gaved the letter on prev owner letter head and contactes to the companu by which they said all documents are ok nd they had confirmed by there higher authority.after that i even got a call on 22 april saying that all my documents are ok and till 22 april eveing i will get payment link just wait for it bt ..on 22 april 7 pm i got a msj that procesa is stoped due to wrong consent letter...ithe compnay is making me fool for 5 days just for.policy trasfer my rc book and all other documents are already transfered..please i want to take serious action about them
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Reliance General Insurance customer support has been notified about the posted complaint.
Apr 22, 2019
Updated by GAURAV D.JAGTAP
I requested for insurance transfer and provided all the documents on 18 april and there costomer employee said that document are ok we will transfer the policy..after that next day they said that their employee gaved wrong information and i was suppose to give the consent letter on previous company letter head on 20 th april i again gaved the letter on prev owner letter head and contactes to the companu by which they said all documents are ok nd they had confirmed by there higher authority.after that i even got a call on 22 april saying that all my documents are ok and till 22 april eveing i will get payment link just wait for it bt ..on 22 april 7 pm i got a msj that procesa is stoped due to wrong consent letter...ithe compnay is making me fool for 5 days just for.policy trasfer my rc book and all other documents are already transfered..please i want to take serious action about them
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