Reliance General Insurance — Insurance related

I hold an insurance policy with Reliance General Insurance. Recently, I had to file a claim . Unfortunately, during the claim process, I had an unpleasant experience with the surveyor assigned to my case, Mr. Ajit kumar

He always exhibited unprofessional behavior, ignoring the calim formality and telling (ऐसे थोड़े होता है जैसे हम कहएँगे उस तरह से आपको करना होगा 1 हफ्ता से अधिक हुआ तो किया हुआ और समय लगेगा हमने कहा हो कुया आपके md ceo का गाड़ी रहता तो यही जबाब मिलता उन्होंने कहा कोई मतलब नही है)
He never responded correctly
his conduct was not only disrespectful but also added undue stress to an already difficult situation.

Furthermore, my claim has been unjustly delayed without a satisfactory explanation. Despite providing all the necessary documentation and following the required procedures, I have not received a fair resolution.

I request your immediate intervention to address this matter. I believe this issue does not reflect the values and standards of Reliance Industries, and I am confident that you will ensure a prompt and fair resolution.

I look forward to your response and resolution of my claim.

Thank you for your attention to this matter.

Sincerely,
Abhijeet Bharadwaj
[protected]
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Reliance General Insurance customer support has been notified about the posted complaint.
Feb 01, 2025
Updated by Abhijeet Bharadwaj
I hold an insurance policy with Reliance General Insurance. Recently, I had to file a claim . Unfortunately, during the claim process, I had an unpleasant experience with the surveyor assigned to my case, Mr. Ajit kumar

He always exhibited unprofessional behavior, ignoring the calim formality and telling (ऐसे थोड़े होता है जैसे हम कहएँगे उस तरह से आपको करना होगा 1 हफ्ता से अधिक हुआ तो किया हुआ और समय लगेगा हमने कहा हो कुया आपके md ceo का गाड़ी रहता तो यही जबाब मिलता उन्होंने कहा कोई मतलब नही है)
He never responded correctly
his conduct was not only disrespectful but also added undue stress to an already difficult situation.

Furthermore, my claim has been unjustly delayed without a satisfactory explanation. Despite providing all the necessary documentation and following the required procedures, I have not received a fair resolution.

I request your immediate intervention to address this matter. I believe this issue does not reflect the values and standards of Reliance Industries, and I am confident that you will ensure a prompt and fair resolution.

I look forward to your response and resolution of my claim.

Thank you for your attention to this matter.

Sincerely,
Abhijeet Bharadwaj
[protected]
 
1 Comment

Comments

Reliance General Insurance is a company with which I have had a negative experience. I would advise against using any services of Reliance General Insurance, as it is a part of the Anil Ambani Group, a group that has faced criticism and controversy over its business practices. In the interest of public awareness, I am sharing my experience and would strongly recommend against using any services from any company within the Anil Ambani Group. Furthermore, not only have I and my family members decided to refrain from using any services of this group in the future, but I will also make an effort to convince my friends and relatives to do the same.

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