Reliance General Insurance Complaints & Reviews

I regret to inform you, after lots of followed up by an Reliance agent (Amit, [protected]), a saving plan (Policy No.[protected] was purchased from Reliance Nippon Life Insurance on dated 04/12/2020.of which I paid the premium of INR 1, 04, 500 on 5/12/2020.

At the time of purchasing the policy, your agent told me about a number of attractive benefits about the policy . I received the hard copy of policy on 22/12/2020 on my home address, but to my disappointment I did not find any benefits mentioned by the agent.

After discussing this issue with some of my colleagues and experienced personnel, I understood that I have become a victim of the trap setup by the Reliance agent. Thus I decided to cancel the policy & visited Kirti nagar branch for the same on 22/12/2020.The officials sitting there informed me that on the policy documents submitted by the agent, my signature was missing and advised me to submit an authentication letter of signature to the related bank confirming the same.whereas it was a responsibility of Relance Nippon agent.

I had done the same and submitted all the documents on 22/12/2020. Once after this when I enquired regarding the time period to cancel the policy they said it will take another 12-15 days. On 29/12/2020 they called me again and asked me to submit a policy bond which was not mentioned earlier on my previous visit on 22/12/2020. After all this unprofessionalism by the employees they further told me that it will take another 10-15 days for the policy to be cancelled.

I am utterly disappointed by the irresponsible and unprofessional behaviour of the employees working at Reliance Nippon Life Insurance and I regret to inform this that till date no further action is taken and all this behaviour leads to one thinking as a big scam.

I am putting forward this matter so that an urgent action is taken at the earliest, else I would be left with no choice but to take this issue to the IRDA or INDIAN CONSUMER COURT.

I hope this issue gets resolved at the earliest and the need to go to the IRDA or INDIAN CONSUMER COURT does not arise in the first place with a proper action being taken against such agents by Reliance Nippon Life Insurance who trick hardworking people into their malicious traps.

Regards
Shatrujit Patel
[protected]

I have submitted my documents on 23 Dec and still not received my claim amount after regular mail follow up. Even no one is reverting on mail.
Policy no[protected]

My car has gone for the claim and the surveyor came and is not passing the car saying that he is asking for more money to pass the car claim from us.
And if I do not pay the money, then they are passing the claim to the surveyor but at 50%.
Why do I pay when my policy is zero percent?
Surveyor name- ABID SAIFI
Mobile no.- [protected]

Reliance General Insurance se mai ne i 4 wheeler TP policy buy ki thi[protected] ko net banking se 4774/- payment complete hone ke baad failed kar diya RGIC se pata karne pata chala ki aap ka payment payu me fas gaya hai,
avi tak mera payment refund nahi huwa hai so
please refund my amount 4774/-

BANK-STATE BANK OF INDIA
A/C-[protected]
NAME-VIKRAM KR SAHANI

Reference no-IGAJPUZYV9

My Agent Code: 12A09549

Name: Jeyvenkatesh RJ.

Since I have not done much of a Business in Reliance General Insurance, and also as I have completed my Certified Financial Planner course and as per the recent SEBI Guide lines for RIA I am in the process of Converting my Business model into an Registered Investment Advisor Firm. So, as an outfit of converting my business into a Partnership Firm to provide Financial Advise, it was decided between our partners not to hold any Individual Insurance Code. Hence I request you Accept my Resignation and Issue me an NOC and Release my General Insurance Code at the earliest.

Thanking you,

Regards,

Jeyvenkatesh RJ

Myself loged a complain regarding fasal bima yojana claim on 30 august 2020 but till date no further action will be taken by your office. My complain is lodge with my mobile number [protected]. Please tell me what is status

Hi, May Name is Saurav Sharma. Somebody stolen 2 Tires along with Alloy Wheels of my KIA Seltos. I complaint on dial 100 first than no policeman came to me till 4 PM than after I lodge an FIR online on Delhi Police Website and inform to my agent. I went to the showroom and sign the claim form. Then I receive a call from the surveyor, he asked me for some photographs of the car, I sent those photographs. After that when my claim suppose to clear the surveyor called me and he said that I have not add the Car Number in the FIR so he is not able to process the claim. There is no option to edit the FIR online, I went to Police station but they also denied to lodge a duplicate FIR for the same. What can I do in this situation.

Iam submitted mark exit in the pf portel but no response

I filled a travel claim in the month of march. First, they asked me to submit all my documents. I posted on my docs on 21st of march. Due to lockdown, the offices got closed and when i tried following up. They told me to email all my documents. After emailing the docs, it’s been more 3 months i have been following up with there team but whenever i call the customer support team says that we have received all your docs but the claim has not received it. You have to resend the docs. It’s been more than 10times i have send my documents copy but the claim team has still not resolved my claim. Instead they tell me to wait for 3 days, 7 days but nothing happens eventually. The customer support team just says that we are escalating your claim but nothing happens. This is pathetic. Worst insurance service i have ever received. Please refund the customers money because that why they buy your insurance for.

Sir/madam,
I have paid the asianet broadband bill with order number[protected] on date 10/07/2020 time 11.03pm

I am not interested for the insurance said above in the subject. Kindly cancel the "home burglary insurance" of rs. 2 lac of 1 year for rs. 199 which added by default, it is ticked in check box automatically. I also request you to refund ₹ 199 into my bank account or paytm wallet.

Claim no. [protected]
Sir,
I am writing this letter to inform you that my car dl8cau 1781 (Toyota fortuner) model 2018, was insured with your company on 18th may 2018 (1st-time rti) and 11 may 2019 (2nd time) for rti sum insured rs. 36, 59, 543/- by galaxy toyota. The said car was stolen at night on 19th november 2019 car was parked in front of my house, and it was properly locked. I have already taken the issue to the police station by filing an fir, fir no 040683/2019 on the 20th morning. The same day surveyor (Amit kumar) visited and done all the formalities. I have signed the bunch of papers and given back to surveyor, he has also given me regular typed forms which i have to type on stamp papers, some typed format i have to give on my letterhead, some letters for speed-post to ncrb, letter to vijaya bank from where the car was financed, letter to insurance co., letter to rto for intimating theft. Both the car keys, rc. Blank signed form 29, 30. on 23/11/2019 surveyor again visited and collect all the pending docs. As per procedure of court within 60 days i received the pdf of no trace report which was also informed on whatsapp and speed post to surveyor's office. it has been almost eight-month since the theft took place but the car has not been secured yet. So i kindly you to process and expedite the prepayment of the insurance claim for the same. The necessary description of documents is being enclosed with this letter.
Regards
Naveen kumar malhotra
[protected]

Payment recvice policy covid 19 rd 2219 no ensue
My policy caller nobody can t ans Reliance properly very help less about with this problems my [protected] policy shilpa a singh it a new application any can help plz

I had a car insurance with reliance. Policy number:[protected]. On 26thoct2019, i had a terrible accident with my family in a place called soro, in orissa, while travelling to kolkata by car rom bangalore. Anyways after recovering from the trauma i sent them all the documents and applied for total loss as the car was beyond repair. That was confirmed by the car workshop manager. The reliance people unnecessarily delayed the process, even after repeated follow ups. I had provided the docs in novemeber2019, and after much follow up they told me in march2020, that they need couple of more docs,
1. Seizure list, and 2. Vehicle release order.
As lockdown had started i faced huge difficulty in getting those docs. I am currently situated in bangalore, and the accident happened in a place called soro, in orissa. But anyways i finally managed to get the docs from the soro police station. They provided me with seizure list and zimanama (Which the police inspector himself told that its the vehicle release order).
After sending those docs, the reliance guys told that the docs are supardari so they cannot process my request of total loss, instead they will pay an amount which is just half of what i should get as per total loss. After all the struggle and delay now they are not giving me the actual amount for total loss even the police inspector confirmed that the zimanama they sent is fine for insurance processing but the reliance people are not agreeing to it.
Have attached the following docs:
1. Insurance policy copy (1page)
2. Seizure list (2 pages)
3. Zimanama (1page)
4. Fir coy (4pages)
4. Screenshot of chat with police inspector, soro, confirming the zimanama is the vehicle release order.

Sir/maam,
I reshma biswakarma resident of sikkim, work in nhidcl as a sit e engineer grade - ii, would like to inform you that i have renewed a insurance of my vehicle ecosport ford titanium on 19.02.2020 of rs.30, 911/-.
2. On 27 05.2020 i met an accident at tadong metro gangtok sikkim and due to heavy rainfall.
3. On 28.05.2020 i have given my vehicle to sharsford ranka road for repair.
4. Inorder to get the insurance for my vehicle i have contacted reliance insurance agencies mr. Subrata roy, he has collected all the information but he did not behaved nicely to customer, eeven he did not coordinate with the person from workshop.
5. Estimate was sent to him from workshop and by me also but he has canceled most of the parts which was already damaged. Due to covid-19 he could not able to come but he has supposed to do survey with the help of third party but he did not.
6. Considering his carelessness and misbehavior towards customer, in coming future relinace insurance will loos marketing.
7. Now the vehicle has been repaired and the estimate of rs 65, 000 was made, copy of bill was already sent to mr. Subrata roy.

8. Considering the above mentioned facts you are requested to do a needful.

9. And also. After seeing the behavior of agency, i will not do further insurance from reliance.

I received my Reliance General Insurance Policy :[protected] – SANTHOSH KUMAR R. today.(RELIANCE COVID-19 PROTECTION INSURANCE)
Unfortunately my Date of Birth, address and Gender is not Mentioned in my Policy Certificate
I need to reissue my policy including Date of Birth, Address and Gender or relevant details

I was having a motor insurance policy #[protected] with reliance general insurance

Claim # [protected] for my policy but to date, the company has not paid me a single rupee for that claim and closed the claim. Without any inspection without any payment and the insurance claim has been closed. The claim was closed by reliance company without intimating me nor they have paid me a single rupee for the claim. The company did not send me the claim status and nor the rejection letter/ email reason for rejection of the claim. Hence to date, the claim is "unpaid" i want the company to pay me the claim amount or issue an ncb letter.

Moreover, if the claim is not settled nor paid then how can that be counted as claimed? It was just a query and reliance company executive registered it as a claim and also closed it by ignoring it, and now i get the reply that reminders were sent to me but in fact, neither i received letters from rgicl nor your verifier/surveyor showed up and so i did not proceed further for claim documents requirements hence this cannot be counted into claims.

Either the company should pay me for the claim or issue an ncb letter

*do not buy reliance general insurance* its a fraud company

Regards
Ramesh manjule
[protected]

The policy was opened on 17th march2010 and only one premium was paid. Now the status shows its been lapsed and can't get the accumulated fund rs.78952 amount back unless new policy open where to link attach to activate. The premium amount is not small its 30k. If second premium is not paid you should cancelled the policy and refund the first premium. You can charge penalty on the amount but its not like we can't get the paid amount back. Policy application number is d56294210

I have insured my car with reliance general insurance and it have been 4 years that i remained with same and did not change my insurance company. Recently my car had an accident on 17/2/2020 later to which i registered a claim with reliance general insurance under claim no. [protected] on 19/2/2020. After which i received a call from an unknown number [protected] introducing himself as bishnu prajapati the surveyor of reliance general insurance. He informed me that my detailed description of loss/damage mentioned in claim is not complete and inadequate. To which i requested him to accept my apology and promised to submit a re-declaration of same to him within next 48 hours. But when i reached him to submit a re-declaration as promised that's when they started harassing me. They started transferring my case to one another preventing me from submitting a re-declaration (Pictures attached). While they kept me busy here on the other side they rejected my claim due to improper declaration. I request reliance general insurance company to not practice such unethical and unfair practices with their customers. And indemnify my loss for which i bought their insurance and paid premium to them.

I purchased on line vehicle insurance from reliance while i selected previous year non claim discount of 50 percent as i didn't claim anything in previous year. After i made payment and received the policy.. Now reliance executive asking me to pay additional rs 703. These is completely cheating the customer. I said i do not want pay any additional amount as i paid more than what other insurance company offered me. Now they suggested me to buy new insurance from other providers and then cancel the reliance insurance. I did the same. I purchased new insurance from other providers and requested for cancellations. Now reliance people' are not cancelling the insurance that i purchased from them and refund my amount that i paid to them. These is completely unethical and cheating the customers. I would request to take necessary action to cancel my car vehicle policy with reliance and refund my amount
My car vehicle insurance policy number with reliance[protected]

[protected] ko meri i-20gadi ki ek tmpo se halki takkar hui sirf headlight damage hui maine 14december ko hundai garege men claim ke liye gadi rakhi sarveyer ne sarve kiya phir garege walon ne advance manga jabki policy cashless thi maine bola approwal milne ke bad kar dena main advace nahi dunga to relaince ke admi ne bola ki to yah kes investigation me dal dunga. Maine kaha agar ek mamuli headlight ka damege ka investigation hoga to kar lo phir sab detail maine de diye par abi tak kes latka rakha hai (2month gone) agar advance dekar bill ban jata to sab milbantkar pas ho jata.
Hdfc se relince men convert kara ke galti ki costmer cayar me kam se kam 10se20bar complent ki par koi responce nahi mila
Aasha kata hun is kes ko re investigat karvaye new team se