Reliance General Insurance — RGIL Policy No :[protected]:[24499820]

Address:

1-2-56/1 Christian colony, Mahabubnagar

Hi Sir,
I opted for Reliance General insurance to move my old house goods from Mumbai to Mahbubnagar telangana : Date: 02.03.2022 Amount 33950/-

Insurance amount 50000/- Claim amount 20000/-
RGIL Provided the Insurance to old Goods, After reaching the products at my House Washing Machine and Television is not working and it got damage in transport, RGIL team inspected the Products at my house and confirmed its Transport damage and they have given acknowledgement too.
We have summited all the required documents but they rejected my claim by saying they do not cover the insurance for old products.
Its completed cheating the customer with their wrong commitments.

Any Customer will make insurance only for old products movement,
If products in warranty or in service why will choose to go for insurance claim ?

RGIL Team has harassing me from last two months to provide different documents, after providing documents they rejected my claim, Its one of the worst service i ever opted.

Insurance amount for TV was 10k and Washing Machin 10k.

I request you please help in getting my claim approved.