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[Resolved]  Reliance General Insurance — this company doesn't value the customer service.

This company doesn't have a proper customer service, they give false promises. It happened to me twice. Last time when i raised a claim they took one month to resolve it. And yesterday when i raised one more claim they said it will be don't within 24 working hours but still they survey not yet completed and it costing me money. When i contacted the support they came up saying internally it will take time for us to do things as we have huge customer. If you cannot handle customers then why you fooling us with faalse promises.
this company doesn
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Jan 5, 2020
Complaint marked as Resolved 
Dec 03, 2019

Complaint Status

Reliance General Insurance customer support has been notified about the posted complaint.
Verified Support
Dec 05, 2019
Reliance General Insurance Customer Care's response
Dear Mohsin,

We regret the inconvenience being caused to you. We would investigate the details and get back to you at the earliest.

Regards,
Team Reliance General Insurance
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    Reliance General Insurance
    Customer Care Service
    Customer satisfaction rating
    55%
    Complaints
    415
    Pending
    0
    Resolved
    216
    Reliance General Insurance Address
    C- 42, Pawane,T.T.C, Industrial Area, M.I.D.C, Turbhe, Navi Mumbai, Maharashtra, India
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