Reliance General Insurance — Travel health claim

Address:

Mumbai

Reliance Travel Care policy of Reliance General Insurance company
Policy number [protected] 70037269
p padmaja

I have claimed 50 dollars and informed them immediately after incurring the expenditure. After sending number of mails, they have forwarded 5 to 6 documents for filling up the same and from my side completed all the formalities by forwarding the same.
1. Pl see the number of emails sent to them about the reimbursement of 50 dollars.
2. I have also forwarded to them the receipt/ledger copy about the payment of 50 dollars immediately after incurring the expenditure almost 2 ½ months back.
3. Why they asked me to fill up so many documents and send to them, if the said amount is not eligible.
4. They are irresponsible in delivering/informing things to customers.
5. How much time I have wasted filling up so much information in the formats given by the company?
7. Why are they not seeing the emails properly and guiding us at the appropriate time?

regards,
P Padmaja