Reliance — Giving false receipt and robing money

Address:Kamrup Metropolitan, Assam

Dear Sir,

This is Rohit, I had to Surrender my Sim because I am going Abroad, But when I went to Reliance Outlet (survey), they had taken 90rupees extra apart from my billed amount, I confirmed with customer care they said there is no charge for surrender, but the personal there have said I need 90 rupees extra for surrender charge.(RECEIPT NO-24385) dated 13.6.14.

I know there is no rule for taking extra money for surrender, I would request you to take proper action against the personal sitting there in Relance Care(BELTOLA, GUWAHATI, ASSAM), They are robbing the customers.Pl make sure I get a response or else I had to go consumer court.

Thanking you
Rohit Roy
Surrendered Mob no-[protected]
Alternate no-[protected]
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Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Dear Customer,

We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

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