Reliance Gsm — 32 / 43 recharge for 10paise calling is not working

Address:

Mumbai City, Maharashtra

Hello, My name is ashish sonawane. My Reliance no is [protected]. I had recharged for INR 32 previous month for 10p calling scheme rate cutter. though the rate cutter was functional only for two days and later on normal rates were applied. Again this month I recharged for INR 43 which is again 10p calling rate cutter. The same thing repeated this month I am now being charged 35p/min instead of 30p/min (what I am normally charged without a rate cutter). What kind of service operations are these, I made a recharge to lower the local call rate but the call rate increased to 35p/min. This has been happening month after month. Above all, no matter how many times you call their customer service they are always busy with no one available to answer your call. Today itself my call was ON for 49:19 minutes but still nobody answered which is absolutely ridiculous. It is surprising that a corporate like Reliance has this kind of service. Its a shame. Would recommend everybody to not recharge the rate cutters as my friend too recharged it and has been facing the same problem. I hope for a response at the earliest. Ashish Sonawane