Reliance Gsm — Balance deducted wrongly from my main account

Address: New Delhi, Delhi, 110046
Website: na

Hi Forum, This is to inform you that i have reliance prepaid mobile number [protected]. And Today Rs 49.00 Has been deducted wrongly from my main account. and When i called to customer care they inform me that i had downloaded some game service but i did not downloaded any service. even the mobile which i have its a simple mobile. and when i told to Agent on customer care to transfer the call to supervisor, he disconnected the call. so i request to you that the amount which has been deducted from my account you should have to charge back. and its the second time my main account was deducted .
Was this information helpful?
No (0)
Yes (0)
 
2 Comments

Comments

Dear Sumit,

We are unhappy to hear about your inconvenience. We will restore the disputed amount to your account by 07:00 am tomorrow. We strive to provide you with best services.

Regards,
Reliance Communications
Dear Sumit,

We have been informed by our customer service team that your concerns have been addressed. However, as per the confirmation received, the necessary waiver has been restored back to your account. Thank you for using our services.

Regards,
Reliance Communications

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Communications
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    22893
    Pending
    370
    Resolved
    12596
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance Communications contact information