[Resolved]  Reliance Gsm — Complaint regarding Detecting Balance from My Mobile No. [protected] (Reliance GSM)

Address:New Delhi, Delhi

Dear Sir, I am using Reliance GSM Number [protected].I have seen Balance 42 Rs in my account on 20.05.2014 at 2:00PMbut in the evening I See my Balance It Was only 0.2paise only.When I Called customer Care For further Detail for what they detucted My Balance They Can't Give a Satisfactory answers & They Dissconneted Call or they give excuse that our system is not working Please call after some time.So i am request to you Please properly check and refund my money in my mobile no. Thanks & Regards, Vinod Kumar +91-[protected]
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Dear Sir,


As per your instruction on May 28, 2014, at 11:50 am you told me that your issue would be resolve with in 48 hours, now its over and I did not get any response from your site.


Thanks & Regards,
Vinod Kumar
+91-[protected]
Dear Support (Reliance GSM),

How long I have to wait for refund my balance. Now you proved that your are providing very poor service.


Thanks & Regards,
Vinod Kumar
+91-[protected]
Dear Customer,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications
Dear Support (Reliance GSM),

I got only 32 Rs. But as I told you that I have lost 42 Rs. This is not a satisfactory solution.

Please refund my complete money.

Thanks & Regards,
Vinod Kumar
+91-[protected]
Dear Support (Reliance GSM),

As you mentioned on above post that you have resolved the issue but did not get balance.


Please refund my complete money.

Thanks & Regards,
Vinod Kumar
+91-[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    22889
    Pending
    370
    Resolved
    12596
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance Communications contact information