[Resolved]  Reliance Gsm — Credited my balance as promo balance

Address: Bangalore, Karnataka

did online reacharge for 296 plan, where it mentioned full talktime, but all amount was given as promo balance . i am not able to us wthat anount as currently i am not in my local circle . thus not able to use my 296rs of balance. it should be explicitly mentioned in case of promo balance. its a kind of cheating company is doing with their cuatomera leading to waste of money.
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Aug 14, 2020
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
 
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Dear Sonam,

Kindly submit your details at this link using a PC: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly.

Regards,
Reliance Communications
No Resolution still ->did online recharge for 296 plan, where it mentioned full talktime, but all amount was given as promo balance . i am not able to us that amount as currently i am not in my local circle . Thus not able to use my 296rs of balance. it should be explicitly mentioned in case of promo balance. its a kind of cheating company is doing with their customer leading to waste of money. Please Convert promo balance into main balance, u can check my account for the same.

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