[Resolved] Reliance Gsm — Data balance and main account balance lapse

radhe.dhakad

Address:

Jaipur, Rajasthan, 302033

I recharged my Reliance GSM no. [protected] with Rs. 57 for data and Rs. 60 for main Balance on Nov. 15, 2015.I got 10 GB 2G data in Rs.57 and 60 balance in recharge of rs 60. but after 1 day my data and main balance got deducted.Data offer was received on *129# than super data offer option. I complained Reliance CC, but no solution.

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Oct 26, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Nov 19, 2015

Reliance Communications Customer Care's response Dear Radhe,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

Verified Support

Nov 21, 2015

Reliance Communications Customer Care's response Dear Radhe,

We tried reaching out to you on the number provided to us but we were unable to get in touch with you. However, request you to provide us with an alternate number here using a PC: http://bit.ly/1cmd6ds so that we can successfully contact you to address your concerns.

Regards,
Reliance Communications