[Resolved] Reliance Gsm — Data theft and 3g internet disconnected even in unlimited plan

rajivray

from Chennai, Tamil Nadu

Address:	Khordha, Odisha, 751030
Website:	www.rcom.co.in/3G

I'm a regular customer of reliance 3g for the past 4 months. All was fine until the 2nd half of Oct 15. On 1st Oct, I'd recharged with a unlimited 3g pack for Rs 499 with 14 days validity. It went along fine till the validity. Then I recharged again with the same plan on 15th Oct. All was good for 2 days but on 17th Oct, suddenly the net got disconnected. Since then I've been repeated complaining about the same to resolve the issue but to no help. The CC guys are only buying time. Now there are only 4 days left for the validity. I want reimbursement or will go for a consumer court case against the company. Rajiv [protected]

+1 photos

Was this information helpful?

No (0)

Yes (0)

Oct 20, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Oct 26, 2015

Reliance Communications Customer Care's response Dear Rajiv,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Verified Support

Oct 29, 2015

Reliance Communications Customer Care's response Dear Rajiv,

We tried reaching out to you on the number provided to us but we were unable to get in touch with you. However, request you to provide us with an alternate number here using a PC: http://bit.ly/1cmd6ds so that we can successfully contact you to address your concerns.

Regards,
Reliance Communications