[Resolved]  Reliance Gsm — I ddnt get activate call rate reduce plan

Sir, I recharged of rs.78 on my reliance, in the date[protected], for reducing my call rate as 25ps/min, all india bt the offer is ddn't get active, yesterday[protected] I contact with customer care and they told it will active within 24hrs, as per their direction I waited for 24hrs, bt it w0n't active. Now[protected] I again contact with customer care, now they told that, again a 24hrs they need to active my offer. Not any other network has this problem, why this fault occur?, how could be the offer is usefull when I need..? Its very bad approach from reliance network, am not satisfied on it.
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Oct 15, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Sep 12, 2015
Updated by sacchu
my reliance portability num is [protected], why reliance provides this bad conditions..?
Verified Support
Sep 15, 2015
Reliance Communications Customer Care's response
Dear Shailesh,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Verified Support
Sep 29, 2015
Reliance Communications Customer Care's response
Dear Shailesh,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications
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why reliance service provides bad conditions to customers.??

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