[Resolved]  Reliance GSM l — 3g data balance & main balance deduction

Address:Kolkata, West Bengal

Sir, My self Shubham Kumar Mobile no. [protected], lodged a complain regarding data balance & main balance deduction on 19 Aug 15 My complain no.[protected]. At 6:30 am on 19 Aug my 3g data balance was 777mb & when i checked on 8:00am on same day it was showing 00.00mb & main balance also Rs0.00 I was having rs7 in main account. But in evening I got sms that your rs3 bal has been credited. Sir, I want all my 777mb 3g data balance back & all main balance which were deducted. Kindly look into the matter as priority. Thanks
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Oct 22, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Aug 21, 2015
Reliance Communications Customer Care's response
Dear Shubham,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Verified Support
Aug 24, 2015
Reliance Communications Customer Care's response
Dear Shubham,

As per the confirmation received from our customer service associate, we wish to affirm that there was no wrong deduction found on your account, hence we won't be able to pass any waiver. Thank you!

Regards,
Reliance Communications
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